State Farm® Insurance Agent Bill Coles
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Ryan Johnson
June 1, 2026
"Becca is amazing!"
Naryssa Tanner
May 29, 2026
"I have enjoyed this experience I’ve had with Becca. She is SUPER helpful and definitely knows what to say. For someone that’s phone shy, I’m glad I was able to talk with her! Thanks for the help!!😊"
Brian Grunkemeier
May 20, 2026
"I recently moved to Utah and bought a brand new Mercedes sprinter. I wanted to have it insured by a company that I could trust, and that would be available should I have any kind of incident. When I called the office, I got Becca, and I knew from the tone of her voice that she was gonna be a great person to work with, And she has proven to be that. In fact, the whole office has been great helping me get my van in my truck covered for all the traveling I do."
"Thank you so much Brian for this review. I have no doubt that Becca took great care of you. Thank you for bringing up that my whole office is this way because I work really hard to make sure I have great team members to help my clients with their Auto ,home and Life insurance needs. :). "
Amy Hancock
May 15, 2026
"Becca reached out and patiently worked with me for months while I debated whether I should switch insurances. I never felt like she was frustrated with me or pushing me to make a decision. I eventually switched from USAA (after 15 years with them), adding a person to my policy and getting life insurance, and paid $100 less per month. 100% recommend working with this office and checking to see how their rates compare."
"Thank you so much Amy for sharing your experience with the switch. More and more people are shopping and finding State Farm and Becca is a great resource in my office :)"
Shanna Fowkes
April 16, 2026
"I have had the opportunity to work with Bill, Becca, Brock and Jordan. They are always so friendly and willing to help with everything! They’re re attentive, responsive and I highly recommend their services!"
"Thank you for the review Shanna. I know my team loves working with you. "
Tyler Okey
April 13, 2026
"Everybody at this office is awesome. I work with them closely with their clients. If you’re looking for an agent that takes care of their clients this is the place for you. When you are a customer of Bill Coles Office and you have damage that happens to your home or Auto they are there to help you through every step of the way."
"Thank you Tyler for being willing to let the world know that we do love taken care of our clients, especially when they have to use their auto, home and life insurance in a claim situation. "
Vanessa Tuihalamaka
March 12, 2026
"Becca has been amazing to work with. Anytime I’ve had a question, she’s always been available and ready to help. I’ve also had the opportunity to speak with Shellene, who was wonderful to work with and able to make changes and answer any questions we had. State Farm has been great to us. Thank you!😊"
"We really appreciate your 5-star review Vanessa, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions. :)"
Rhett Miller
February 27, 2026
"Shellene and Jordan are truly exceptional. They don’t just handle insurance, they build relationships. They ask about the kids, congratulate you when you buy a new car, check in after an accident, and genuinely pay attention to what’s going on in your life. They make you feel like you’re their only client. They watch your blind spots, get to know you, and recommend coverage that actually fits your life, not just a generic policy. It never feels rushed or transactional. It feels personal, thoughtful, and professional. In a world where customer service can feel automated and impersonal, Shellene and Jordan provide the kind of attention and care that is rare. I recommend them without hesitation."
"We really appreciate your 5-star review Rhett, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions. And yes, Shellene and Jordan are outstanding :)"
Rachelle Hamill
January 14, 2026
"I hired Bill Coles to help me find an insurance policy that supports my lifestyle and goals. He is not only an expert in his profession, but fun to work with. He is dedicated to helping his clients find the most supportive insurance policies in a variety of areas, and I recommend him to everyone I know."
"Thank you Rachelle. Really appreciate you telling this to everyone that reads my reviews. So glad we were able to help you with you with your insurance needs. :)"
Joshua Erickson
January 8, 2026
"Always a great experience with bill coles! Friendly and considerate, also great communication He will take care of you"
"Thank you Josh for being willing to tell everyone online about your experience with Bill Coles State Farm. And yes we will continue to take care of you :)"
Tyler Skinner
November 7, 2025
"Becca helped me sooo much, she understood the situation I was in. It was talking to an old friend. I highly recommend her and this office!"
"Thank you so much for this review of your experience with Becca and the service she gave you for your insurances. Becca does a great job communicating clients options 👍"
collinbertoch
October 3, 2025
"Super helpful. Took my car insurance from 230 to about 108 a month and motorcycle from 43 to 16 dollars a month switched over from GEICO. Shellene got my policy set up in about 20 minutes"
"Thank you Collin for putting your experience on this 5 star review. I take pride in knowing that my team at Bill Coles State Farm are doing a great job and taking really good care of our clients. So glad we could save you so much on your auto and motorcycle insurance. If you need any help please feel free to text or call our office. Shellene is a great team member :)"
Gerardo Romay
September 22, 2025
"Great experience I had with Bill and his team. I was fortunate Becca handled my case. She managed to save me close to a thousand dollars a year. I am very satisfied with their quality service and communication, they care about you and your needs. I will come back to them everytime when it comes to insurance. 100% recommended."
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Roxanna Madsen
September 16, 2025
"Becca's Awesome!"
"Hi Roxanna, thank you so much for leaving a review for Becca. We think she is awesome as well. :)"
Adrian Placencia
August 22, 2025
"Great costumer service"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Joshua Murray
August 1, 2025
"I can’t say enough good things about my experience with Bill Coles State Farm, especially thanks to Becca. From the very first call, she was incredibly friendly, patient, and knowledgeable. She took the time to understand my situation, explained all my options clearly, and made switching over effortless. If you’re frustrated with your current insurance provider and want someone who truly cares about helping you, I highly recommend reaching out to Becca. She goes above and beyond to make sure you’re taken care of. Five stars all the way – I’d recommend her to anyone!"
"Thank you Josh, really appreciate the review. Becca is really good at doing what is right for our clients and people just looking to switch. Welcome to our agency!"
Richard Seel
July 23, 2025
"Shellene is awesome. Bill you need to give her a raise!!! R Seel"
"Thank you Richard for leaving this review and we also think she is awesome especially at helping out our auto, home and life insurance clients. A raise is definitely in her future :)"
Vanessa McCann
July 7, 2025
"I had Becca as my agent and she was extremely kind and helpful. She helped me find more than I was expecting for what would fit best for me personally. She went out of her way to help as much as she could and was really quick at responding. Thank you!"
"Thank you Vanessa for publicly telling everyone how great Becca is as an agent in my office. She really does try to get the best value for the best price on home Auto Life and any other insurance we can help with. "
Matthew Bell
June 19, 2025
"Bill Coles is amazing to work with. Very knowledgeable and professional. He understands his industry very well and will make sure you get the best product for the best price. Highly recommend Bill Coles!"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Jackson Clement
June 12, 2025
"Bill isn’t just an agent—he’s a trusted partner who knows each of his customers by name and treats them like family. Always accessible and incredibly responsive, Bill ensures no question goes unanswered. His team mirrors his commitment to excellence: well-trained, thoughtful, and empowered to resolve any issue with the same care and precision Bill himself would provide. Step into his office and you’ll find a group of professionals who are not only sharp and capable but also genuinely kind and eager to help."
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Aaron Augat
June 12, 2025
"For years, Bill and his team have provided incredible service. I've personally experienced how much of a difference having a dedicated agent makes. When my insurance transitioned to Farmers, Bill didn't just meet expectations – he exceeded them by saving me a considerable amount on my premiums! The ability to directly connect with him, instead of a faceless automated system, is a huge advantage. This was especially evident when I had my first accident; Bill was my immediate point of contact and his clear instructions were exactly what I needed. If you're looking for top-tier service and real savings, you won't regret choosing Bill!"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Cameron Clanton
May 23, 2025
"Bills team has been excellent State Farm saved me a bunch of money."
"Thank you so much Cameron. It is a pleasure to help you with your insurance and keep saving you money."
Jason Nackos
May 8, 2025
"We recently acquired life insurance policies through Bill Coles, and he was great to work with. He helped us throughout the process and kept us informed. I highly recommend his State Farm office."
"Thank you so much Jason. We really appreciate it when our clients are willing to put their experience online. We love helping people with their life insurance or we call love insurance ❤️"
Emily Curfew
April 8, 2025
"We live in south Saratoga Springs, and our primary insurance company of 20 years, USAA, abruptly told us they will not cover home insurance in our area anymore due to fires. After looking on the local Facebook page (and Google reviews), I saw Bill Coles/State Farm over and over again. I reached out to 3 other recommended agents/agencies ... And got a lot of great feedback and varying quotes. Bill’s explantations and suggested terms was very helpful and not pushy at all. His prices were the best as well, especially bc we ended up moving all of our other insurance policies from USAA to bundle for a phenomenal deal. Bill’s manner is friendly and knowledgeable and he offered to let our family use his company’s Top Golf membership for special occasions. And we did just that last night celebrating our wedding anniversary with our 3 kids. We had a blast!! Thank you Bill!!!"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! And I am glad you had a great experience using our Top Golf pass :)"
Moroni Gois
April 3, 2025
"We've been using this insurance agency since 2014 when we moved from Brazil. They have been incredibly patient and friendly. Their guidance and support over the years has made what could have been a confusing process much easier to navigate. Highly recommend their professional and personalized service!"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"