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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Joshua Murray

August 1, 2025

5  out of  5
rating by Joshua Murray
"I can’t say enough good things about my experience with Bill Coles State Farm, especially thanks to Becca. From the very first call, she was incredibly friendly, patient, and knowledgeable. She took the time to understand my situation, explained all my options clearly, and made switching over effortless. If you’re frustrated with your current insurance provider and want someone who truly cares about helping you, I highly recommend reaching out to Becca. She goes above and beyond to make sure you’re taken care of. Five stars all the way – I’d recommend her to anyone!"
We responded:
"Thank you Josh, really appreciate the review. Becca is really good at doing what is right for our clients and people just looking to switch. Welcome to our agency!"
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Matthew Bell

June 19, 2025

5  out of  5
rating by Matthew Bell
"Bill Coles is amazing to work with. Very knowledgeable and professional. He understands his industry very well and will make sure you get the best product for the best price. Highly recommend Bill Coles!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Aaron Augat

June 12, 2025

5  out of  5
rating by Aaron Augat
"For years, Bill and his team have provided incredible service. I've personally experienced how much of a difference having a dedicated agent makes. When my insurance transitioned to Farmers, Bill didn't just meet expectations – he exceeded them by saving me a considerable amount on my premiums! The ability to directly connect with him, instead of a faceless automated system, is a huge advantage. This was especially evident when I had my first accident; Bill was my immediate point of contact and his clear instructions were exactly what I needed. If you're looking for top-tier service and real savings, you won't regret choosing Bill!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Jason Nackos

May 8, 2025

5  out of  5
rating by Jason Nackos
"We recently acquired life insurance policies through Bill Coles, and he was great to work with. He helped us throughout the process and kept us informed. I highly recommend his State Farm office."
We responded:
"Thank you so much Jason. We really appreciate it when our clients are willing to put their experience online. We love helping people with their life insurance or we call love insurance ❤️"
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Moroni Gois

April 3, 2025

5  out of  5
rating by Moroni Gois
"We've been using this insurance agency since 2014 when we moved from Brazil. They have been incredibly patient and friendly. Their guidance and support over the years has made what could have been a confusing process much easier to navigate. Highly recommend their professional and personalized service!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Tony Walker

March 25, 2025

5  out of  5
rating by Tony Walker
"Friendly and affordable rates. Staff is reliable and responsive to my needs"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Nate Watson

March 24, 2025

5  out of  5
rating by Nate Watson
"Jordan is so easy to work with. One call and he gets it all done. State Farm’s service to us has been exceptional, especially after a flood in our home. Can’t say enough good about the Cole’s State Farm team."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Jean Gutierrez

March 4, 2025

5  out of  5
rating by Jean Gutierrez
"What a nice group of people!!! I have had the pleasure of talking with 2 associates and they were great. Today Brock helped me make some life saving changes to my auto situation. Insurance is a necessary evil that we all have to deal with but he was so pleasant and accommodating to this elderly woman that I feel like I have a new friend Or surrogate grandson. Thx Brock"
We responded:
"We’re thankful for your feedback Jean! It’s our pleasure to assist you with your Auto insurance needs. If there is anything else we can do to help, please let us know!"
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Z- Star

February 28, 2025

5  out of  5
rating by Z- Star
"Highly recommend Bill Coles and Gwendolyn they are great to work with finding great coverage for a reasonable price even with a young driver, compared to who I was with, I now will paying about half of what I was with an extra vehicle and a young driver. Best rates I've found."
We responded:
"Hi Z star, thank you so much for this review of my office and Gwen. All my team members are trained to do the best they can to get our clients the best price and the best value. Especially with young drivers. "
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Klay Kunzler

February 12, 2025

5  out of  5
rating by Klay Kunzler
"Great office and employees to work with! Always fast and always helpful. I’ve never had any issues or complaints!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Hapaki Franco

January 17, 2025

5  out of  5
rating by Hapaki Franco
"Incredible service! I have asked them for so many quotes while shopping for a car and they were nothing short of incredibly helpful and personable. Highly highly highly recommend working with this office!"
We responded:
"We are so glad you posted this review Hapaki. Thank you, we really strive to give this kind of service to every one of our clients on their Auto, Home and Life insurance. "
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Eric Andrade

December 13, 2024

5  out of  5
rating by Eric Andrade
"Very friendly and professional service. Thank you Gwen!"
We responded:
"Thank you Eric, always appreciate it when clients tell the world when they have a great experience with my team. I train all my team members to take care of our clients to the best of their abilities. :)"