State Farm® Insurance Agent Bill Coles

"Becca is a star! She helped me get my two policy numbers so that I could receive the SF rebate! Love that!!!"

"Switching our auto and homeowner’s insurance to State Farm has saved us over $2,300 a year! Becca is amazing! 😊"

"I am a P&C agent myself, and I am more focused on the Commercial Side. I had the pleasure of getting my Home & Auto Quoted through Jordan Coles.

From an Insurance Professional to another, he is amazing. He was extremely timely, on the ball, and has amazing phone skills.

With the last name, I figure he's a part of a family business. So safe to say this agency is in great hands for the next generation.

Thank you Jordan, you're a STUD!

- Lucas Child
TruPoint Underwriters (Provo, UT)"

"Sebastian made setting up my life insurance quick and easy. Highly recommend!"

"I received a bill in the mail for both of my policies, auto and homeowners, that was described as a “returned payment fee.” I called Becca at the office and she was GREAT on the phone. She answered promptly, professionally and very friendly. I told her what I saw on my bill and she explained clearly that a couple of months ago there was a payment returned but then paid in full a couple of days later. Without my even asking she offered to waive the fees. I was so grateful for her going the extra mile and providing stellar customer service. I definitely recommend Becca for Employee of the Week for being so outstanding!!"

"Becca was great and saved us $2000 a year."

"Becca was absolutely amazing to work with! She helped us get fantastic rates for life, auto and renters policies. She was so kind and helpful in answering my many, many questions."

"We have had car & home insurance with State Farm, for several years. Our agent Bill Coles encouraged us to look into life insurance through them, we put it off. Recently we updated our information on our policy. Becca suggested that we could get our life insurance through them for cheaper then what we had been paying. So we finally looked into it. Just like Cole and Becca had been telling us, we saved 900 dollars with them on our life insurance. I especially enjoyed the customer service I received with Becca and Cole."

"I am writing this review to express my highest recommendation for Becca, who is the ultimate champion in the insurance industry. Throughout my interactions with her, she has demonstrated an exceptional level of professionalism and expertise in her role as a State Farm insurance agent. Becca possesses an extensive and thorough knowledge of the industry, allowing her to navigate complex matters with ease. What makes her truly outstanding is her down-to-earth demeanor and approachable nature; she seamlessly combines technical expertise with a genuinely caring attitude toward her clients. It is clear that she is deeply committed to prioritizing the best interests of her customers. I am incredibly grateful for her dedication and highly recommend her services to anyone seeking a top-tier professional. Exceptional work Becca, keep the spirit alive ! Thank you so much and thank you Bill Coles State Farm Insurance."

"State Farm was able to provide me with car insurance; road side assistance included, for less than my previous car insurance which had no road side assistance unless I pay extra. Added renters insurance and still my monthly payment is well below previous carrier!! Thank you Bill & Brock"

"Becca is amazing!"

"I have enjoyed this experience I’ve had with Becca. She is SUPER helpful and definitely knows what to say. For someone that’s phone shy, I’m glad I was able to talk with her! Thanks for the help!!😊"

"I recently moved to Utah and bought a brand new Mercedes sprinter. I wanted to have it insured by a company that I could trust, and that would be available should I have any kind of incident. When I called the office, I got Becca, and I knew from the tone of her voice that she was gonna be a great person to work with, And she has proven to be that. In fact, the whole office has been great helping me get my van in my truck covered for all the traveling I do."

"Becca reached out and patiently worked with me for months while I debated whether I should switch insurances. I never felt like she was frustrated with me or pushing me to make a decision. I eventually switched from USAA (after 15 years with them), adding a person to my policy and getting life insurance, and paid $100 less per month. 100% recommend working with this office and checking to see how their rates compare."

"I have had the opportunity to work with Bill, Becca, Brock and Jordan. They are always so friendly and willing to help with everything! They’re re attentive, responsive and I highly recommend their services!"

"Everybody at this office is awesome. I work with them closely with their clients. If you’re looking for an agent that takes care of their clients this is the place for you. When you are a customer of Bill Coles Office and you have damage that happens to your home or Auto they are there to help you through every step of the way."

"Becca has been amazing to work with. Anytime I’ve had a question, she’s always been available and ready to help. I’ve also had the opportunity to speak with Shellene, who was wonderful to work with and able to make changes and answer any questions we had. State Farm has been great to us. Thank you!😊"

"Shellene and Jordan are truly exceptional. They don’t just handle insurance, they build relationships. They ask about the kids, congratulate you when you buy a new car, check in after an accident, and genuinely pay attention to what’s going on in your life.

They make you feel like you’re their only client. They watch your blind spots, get to know you, and recommend coverage that actually fits your life, not just a generic policy. It never feels rushed or transactional. It feels personal, thoughtful, and professional.

In a world where customer service can feel automated and impersonal, Shellene and Jordan provide the kind of attention and care that is rare. I recommend them without hesitation."

"I hired Bill Coles to help me find an insurance policy that supports my lifestyle and goals. He is not only an expert in his profession, but fun to work with. He is dedicated to helping his clients find the most supportive insurance policies in a variety of areas, and I recommend him to everyone I know."

"Always a great experience with bill coles!
Friendly and considerate, also great communication

He will take care of you"

"Becca helped me sooo much, she understood the situation I was in. It was talking to an old friend. I highly recommend her and this office!"

"Super helpful. Took my car insurance from 230 to about 108 a month and motorcycle from 43 to 16 dollars a month switched over from GEICO. Shellene got my policy set up in about 20 minutes"

"Great experience I had with Bill and his team. I was fortunate Becca handled my case. She managed to save me close to a thousand dollars a year. I am very satisfied with their quality service and communication, they care about you and your needs. I will come back to them everytime when it comes to insurance. 100% recommended."

"Becca's Awesome!"

"Great costumer service"